Appointment Fees

Your appointment fee is non-refundable. If you qualify for one of our programs, you appointment fee will be applied to your first month. If you keep your appointment and complete the full visit with a Zovi provider and you do not qualify for one of our programs then your appointment fee will be refunded.

Refunds

The appointment fee is refundable if you complete your appointment with a Zovi provider and do not qualify for one of our programs. Once a medication has been shipped from the pharmacy, it is unable to be returned or refunded. If you would like to cancel your order, please notify us as soon as possible so we can cancel before it has been shipped.  You can cancel 14 days prior to your next shipment. If your unused medication is expired we will instruct you on how to properly dispose of your unused medication.

Need help?

Contact us at [email protected] for questions.